Frequently Asked Questions (FAQ)
Here are some common questions from our customers to help you better understand our products and services.
❓ 1. What type of products do you sell?
We offer premium Islamic menswear including panjabi, jubba, kurta, and modern modest outfits designed with style, comfort, and Islamic values in mind.
❓ 2. Do you have cash on delivery (COD)?
Yes, we offer Cash on Delivery (COD) in selected areas of Bangladesh. Payment options may vary depending on location and order type.
❓ 3. How long does delivery take?
Delivery usually takes 2–5 working days inside Bangladesh, depending on your location and courier service availability.
❓ 4. Can I exchange a product?
Yes, you can request an exchange if you receive a wrong size, damaged, or incorrect item. The product must be unused and in original condition.
❓ 5. How can I choose the right size?
You can contact our support team on WhatsApp for size guidance before placing your order. We are happy to help you choose the perfect fit.
❓ 6. How can I contact customer support?
You can contact us anytime via WhatsApp:
📞 01974-642283
❓ 7. Are your products suitable for daily wear and occasions?
Yes, our collections are designed for both everyday use and special occasions like Jummah, Eid, and weddings.
❓ 8. Do you offer custom designs?
At times, we may offer limited custom or special edition designs depending on availability. Please contact us for more details.
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If you have any other questions, feel free to reach out to us anytime. We are always here to help.